Appointments

**Please ensure we have an up-to-date telephone number (including mobile number) at the time of booking to avoid any cases of miscommunication.

Up to 4 weeks in advance:

You can book appointments up to 4 weeks in advance as long as the sessions have been added to our system if you need to see a particular GP who has been involved with your care. Please explain this to reception when booking.

Please, please call us and cancel your appointment if you cannot attend.

Routine and same day appointments

We have a number of advance-bookable appointments which can be booked at any time, so long as there are some slots available. We also have same-day appointments which are only bookable from 08:00am onwards on the same day. Therefore if all of the advance-bookable slots have been taken up, there will still be some same-day appointments for you to book.

If there are no face-to-face appointments left for the whole day, you will still have the option to a GP on the same day for advice. Please ask for a telephone appointment (this is with the Duty Doctor) who will call you back within a certain time window of and discuss the matter. If the Duty Doctor speaks with you and decides that the matter cannot be dealt with over the phone, they can still make arrangements for you to be seen that day.

What are routine telephone appointments useful for?

Routine telephone consultations may be particularly useful if you are busy or work far away but need simple clinical advice or a follow-up with a particular doctor. 

You may ask to see or speak to a specific doctor but if they are not in, you may be asked to leave a message with reception or book a telephone consultation with that doctor on the day when they are back.

Doctor or nurse?

You can book a nurse appointment for minor illnesses, cervical smear tests, dressings, stitch removal, ear syringing, family planning, general health & weight loss advice, child immunisations, travel vaccinations and urine sample testing.

Home Visits

We offer home visits for patients who are genuinly housebound because of illness or disability.

Please try to telephone reception before 10:30am if you think you may require a home visit. We will take your details and ask a doctor to get in touch.

A doctor will phone you back to discuss the matter on the same day. We find that often problems can be safely managed with telephone advice, or it is much more appropriate to manage incidents by a arranging a district nurse visit or a hospital attendance rather than a home visit.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit which is why we fully explore all alternatives before confirming whether a visit will take place. We also have better facilities on-site for examining and treating patients.